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Posted by Lee Quillen from Philadelphia, P on 2009-11-23 07:04:00

I ordered paper white bulbs on November 4th, 2009 from after recieving my payment they said the bulbs would ship within 72 hours (very long by web standards!), on November 10th I started calling asking for a status update, Rachel finally called my on November 12th and said they would be going out that dy and she was issuing me a refund due to all of the BS I had been put through. Well, today is November 23rd and nothing has shipped yet, despite Eileen's claim that they would be leaving on Friday (11.20.09)! What is the problem? I have never been through anything like this before in my life!
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